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Lab & Telemedicine

Expand Your Practice Beyond the Clinic Walls

Expand reach with virtual visits, screen sharing, chat, and online payment collection.

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The Challenge

Why clinics lose patients who cannot visit in person

  • Follow-up patients skip visits because travel time is not worth a 5-minute check.
  • NRI and out-of-city patients seek doctors who offer remote consultations.
  • No system to schedule, conduct, and bill online consultations professionally.
The Solution

Professional online consultations with full clinical workflow

Offer video or chat consultations with online booking, consent, EMR access, prescription, and payment — giving patients who cannot visit in person the same quality of care and documentation.

Online Consultation on OPDIO

Expand reach with virtual visits, screen sharing, chat, and online payment collection.

Outcomes

What you gain with Online Consultation

Reach More Patients

Serve patients across cities and countries without a physical branch.

Higher Follow-Up Rate

Patients complete follow-ups remotely instead of skipping them.

Full Documentation

Online visits documented in EMR same as in-person consultations.

Online Payment

Collect consultation fee via UPI or card before or after the call.

40% increase in follow-up completion
Patient in Bangalore books online consult with Delhi-based specialist.
Pays consultation fee online; receives video link.
30-minute consultation with screen-shared lab report review.
Prescription and follow-up plan sent via WhatsApp.
Use Cases

Online consultation for an out-of-city patient

Serving patients who cannot visit the clinic.

Workflow

How Online Consultation works in 4 steps

1

Enable online consults

Configure which doctors and services are available remotely.

2

Patient books & pays

Online booking with payment collection before the session.

3

Conduct session

Video or chat with full EMR and prescription access.

4

Document & follow up

Visit recorded in EMR; next appointment scheduled automatically.

Integrations

Works seamlessly with

Electronic Medical Records Patient Portal Billing Online Booking
Related

Explore related features

Electronic Medical Records

Structured clinical records, case sheets, and medical history built for daily outpatient practice.

Learn more

Patient Portal

Let patients view records, book appointments, and download prescriptions through a secure portal.

Learn more

Billing

GST-compliant invoicing, payment tracking, and revenue management without spreadsheet chaos.

Learn more
FAQ

Frequently asked questions about Online Consultation

Why clinics lose patients who cannot visit in person Follow-up patients skip visits because travel time is not worth a 5-minute check. NRI and out-of-city patients seek doctors who offer remote consultations. No system to schedule, conduct, and bill online consultations professionally.
Offer video or chat consultations with online booking, consent, EMR access, prescription, and payment — giving patients who cannot visit in person the same quality of care and documentation.
Clinics using Opdio Online Consultation commonly see 40% increase in follow-up completion. Results vary by practice size and workflow, but teams report faster operations and better patient experience.
Enable online consults: Configure which doctors and services are available remotely. Patient books & pays: Online booking with payment collection before the session. Conduct session: Video or chat with full EMR and prescription access. Document & follow up: Visit recorded in EMR; next appointment scheduled automatically.
Reach More Patients — Serve patients across cities and countries without a physical branch. Higher Follow-Up Rate — Patients complete follow-ups remotely instead of skipping them. Full Documentation — Online visits documented in EMR same as in-person consultations.
Expand reach with virtual visits, screen sharing, chat, and online payment collection. It is fully integrated with appointments, EMR, billing, and patient communication on the Opdio platform.
Most clinics activate online consultation within a day of signing up. Our onboarding team helps with setup and data migration for larger practices.
Yes. Online Consultation works across multiple branches with centralized dashboards, branch-level reports, and role-based permissions.
Absolutely. Online Consultation connects seamlessly with appointments, EMR, billing, inventory, telemedicine, and WhatsApp automation — no duplicate data entry.
Opdio uses encrypted cloud storage, role-based access, daily backups, and audit logs to protect sensitive patient information.

Ready to modernize your online consultation workflow?

Join thousands of healthcare professionals who run smarter clinics with OPDIO.

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